ITSM / CMDB

How CoreStack integrates with your ecosystem tools

Overview

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Tool Descriptions
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Overview

Integration Innovation

Today’s organizations require a number of specific tools and processes to support their operations and manage their IT resources. CoreStack integrates with many of these tools to help IT teams better govern cloud resources without having to modify their existing workflows. In terms of ITSM and CMDB tools, CoreStack integrates with both ServiceNow and Zoho Desk.

Tool descriptions

ServiceNow

ServiceNow is an industry-leading tool that groups key IT service management applications and capabilities into packages that can be scaled easily. ServiceNow incident management provides intelligent routing and built-in collaboration to help restore services faster, while ServiceNow CMDB plays a crucial role in maintaining accurate and up-to-date information on an organization’s cloud assets and their relationships. CoreStack integrates with ServiceNow to support both incident management and configuration management workflows.

Integrating ServiceNow ITSM with CoreStack empowers customers to significantly enhance their IT service management capabilities, starting with automatically creating incidents for a wide range of alerts, including monitoring, budget, security, and policy alerts. Once incidents are opened, they can be seamlessly tasked for remediation and closed, ensuring prompt and efficient incident resolution.

CoreStack’s integration with ServiceNow CMDB ensures that critical data on cloud assets is continuously monitored and managed, providing a holistic view of the IT environment. This comprehensive approach allows organizations to better track and manage their IT assets, reduce risks, and improve decision-making.

Zoho Desk

Zoho Desk provides web-based help desk software with rich features, including incident management for both internal use and customer service. CoreStack supports Zoho Desk’s incident management workflows, allowing tickets and alerts to be generated automatically in Zoho Desk for a variety of alerts, such as monitoring, budget, security, and policy alerts. Users can view them as part of daily operations, and after the issue is resolved and resolution captured, the tickets can be set to close automatically.

Integrating Zoho Desk with CoreStack enhances your IT service management by ensuring that incidents are efficiently managed and resolved. This combination provides a seamless approach to handling cloud issues, offering improved visibility and control over your IT operations.

Other Integrations

Hyperscaler Integrations

In addition to ecosystem integrations for ITSM/CMDB, vulnerability assessment, source code management, and automation tools, CoreStack provides integrations with ~80 hyperscaler-specific services across AWS, Azure, GCP, and OCI. These services cover a wide range of operations, including automation, security, and monitoring. You can learn more about these by exploring our hyperscaler partner pages.

Documentation

Learn More

For technical information on CoreStack features, including integrations with ecosystem partners, please explore CoreStack’s comprehensive product guides.

Recognition

Esteemed Industry Endorsements & Awards

Delve into the realm of industry recognition as CoreStack and its groundbreaking solutions earn accolades from renowned analyst firms like Gartner, Forrester, IDC, and esteemed authorities such as Frost & Sullivan, S&P Global, Deloitte, and GeekWire. Uncover our proud moments of achievement, including prestigious awards like Inc. 5000, reaffirming our dedication to innovation and excellence in the field.

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ITSM / CMDB

Integration Innovation

ServiceNow

Zoho Desk

Hyperscaler Integrations

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Esteemed Industry Endorsements & Awards

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